Contact Us

How to start a bed and breakfast (and run it successfully)
Learn everything you need to know about establishing a bed and breakfast business, and manage it effectively to delight travellers and earn profit. The post How to start a bed and breakfast (and run it successfully) appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
How to calculate your B&B’s average room rate and other revenue metrics [free calculators]
Running an accommodation business of any size is no easy feat, but small property owners in particular have unique challenges as they juggle everything from pricing to housekeeping on a day-to-day basis. In an increasingly competitive sector, many B&Bs and boutique hotels are turning to revenue management to drive performance and profit growth. If you […]
The ultimate A-to-Z guide to Little Hotelier
This Ebook will detail all the benefits Little Hotelier can give your B&B or hotel business, including the newest and most important features. The post The ultimate A-to-Z guide to Little Hotelier appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
Little Hotelier Support: How to get in touch with us over Christmas and New Year
The Little Hotelier support teams are here to help you over the festive period. If you can’t find what you’re looking for then contact our global offices. The post Little Hotelier Support: How to get in touch with us over Christmas and New Year appeared first on Front Desk & Reservation System for Small Hotels […]
Is word-of-mouth still a way to get bookings at your B&B?
Word-of-mouth marketing hasn't gone extinct, it's simply changed. In fact it can be even more powerful today than in the past. The post Is word-of-mouth still a way to get bookings at your B&B? appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
B&B management guidebook: 7 basic steps to start building a successful business
This FREE eBook will help all B&B or small accommodations operators build a great foundation for making it easier to attract and convert travellers into paying guests, offering specific knowledge and insight on the most important property management skills. The post B&B management guidebook: 7 basic steps to start building a successful business appeared first […]
How do you market your B&B (and is it the right strategy)?
Every strategy needs constant evaluation and adjustment. It's always a good idea to try new things to see if you can get better results for your business. The post How do you market your B&B (and is it the right strategy)? appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
What matters most to the business travellers who might stay at your small property
Business travellers don’t always reserve their stays for large, established hotels. Here’s how to make them happy when they come to stay at your B&B. The post What matters most to the business travellers who might stay at your small property appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
Why rate parity is so important for your B&B business
Rate parity is a topic of much discussion within the industry, so it’s important you know why and how your B&B is affected by it. The post Why rate parity is so important for your B&B business appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
The many benefits of capturing feedback from your guests
Feedback is one of the major ways to track the success of your property and to find new ways to improve. Here are the main benefits. The post The many benefits of capturing feedback from your guests appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
Have you optimised core functions at your B&B?
To run a successful B&B there are a few core functions you need to get right. Here’s what they are and how you can optimise them. The post Have you optimised core functions at your B&B? appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
Why you might get more domestic bookings this Christmas
Sojern has released their final quarterly report, detailing the plans travellers have for the upcoming festive season. How will it affect your property? The post Why you might get more domestic bookings this Christmas appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
Are you putting enough effort into your B&B’s Instagram account?
All social media platforms can’t be painted with the same brush. You must treat Instagram differently to Facebook. Here’s some advice. The post Are you putting enough effort into your B&B’s Instagram account? appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
Common guest frustrations with hotel payments, and how to overcome them
Overcoming guest frustrations is an important measure in any hospitality business but is especially crucial at small properties like B&Bs. Often, any problems are felt more personally and can be magnified quicker in small properties. As in many industries common pain points for B&B guests can revolve around payments, specifically when paying at the front […]
What do guests really want to find at their B&B?
B&B guests have specific reasons for choosing a small property to stay at. Here’s what they really want and how you can help them. The post What do guests really want to find at their B&B? appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
B&B management basics: What is a channel manager?
Nope, it’s not the remote control for the TV. A channel manager is a tool that you can use to steadily increase your profits while improving your brand recognition around the globe. The only way to continue to generate more bookings throughout the year — regardless of the season — is to improve your reach in the […]
Have you got your budget ready for 2019? Here’s how to plan the best channels mix for your B&B
2019 is fast approaching so it’s already time to start preparing budgets and distribution strategies for the 12 months ahead. The post Have you got your budget ready for 2019? Here’s how to plan the best channels mix for your B&B appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
Has your B&B responded to Google’s mobile-first approach?
Google never sleeps on making sure its in line with its users. The search giant is now taking a mobile-first approach to its algorithms. The post Has your B&B responded to Google’s mobile-first approach? appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
B&B Management Basics: What is a front desk system
A front desk system can make the job of managing your small accommodation property so much easier. Here’s everything you should know. The post B&B Management Basics: What is a front desk system appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.
B&B management basics: What is the difference between metasearch and online travel agents?
Online travel agents and metasearch both provide B&Bs with ample opportunity to distribute and sell rooms, but what’s the key difference between the two? The post B&B management basics: What is the difference between metasearch and online travel agents? appeared first on Front Desk & Reservation System for Small Hotels - Little Hotelier.